Privacy policy

Privacy Policy

Truhealthic respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and services.

By using our website, you consent to the practices described in this policy.

Information We Collect

We may collect personal and non-personal information from customers, including but not limited to:

Personal Information

  • Full name

  • Email address

  • Billing address

  • Shipping address

  • Phone number

  • Payment information

  • Purchase history

Non-Personal Information

  • Browser type

  • Device information

  • IP address

  • Website usage data

  • Cookies and analytics data

How We Use Your Information

The information we collect may be used for the following purposes:

  • Processing and fulfilling orders

  • Providing customer service and support

  • Sending order confirmations and shipping updates

  • Improving website functionality and user experience

  • Detecting fraud and maintaining website security

  • Sending promotional emails and special offers, when permitted

Payment Security

We use trusted third-party payment processors to securely handle payment transactions. Truhealthic does not store complete payment card details on our servers.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Remember customer preferences

  • Analyze website traffic

  • Personalize user experience

Customers may disable cookies through their browser settings, though some website functions may become unavailable.

Sharing Information with Third Parties

We do not sell or rent personal information to third parties. However, we may share information with trusted service providers involved in:

  • Payment processing

  • Shipping and logistics

  • Marketing services

  • Website analytics

These providers only receive the information necessary to perform their services.

Data Retention

We retain customer information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Customer Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections to inaccurate information

  • Request deletion of personal data

  • Opt out of marketing communications

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Policy Updates

Truhealthic reserves the right to update this Privacy Policy at any time. Changes will become effective immediately upon posting on this page.

Contact Information

If you have questions regarding this Privacy Policy, please contact us:

Truhealthic
Email: trytruehealthic@gmail.com